Shipping policy

Last updated: October 24, 2026

Where we ship

We ship worldwide, including the United States, United Kingdom, Canada and Australia. We do not ship to P.O. boxes or APO/FPO addresses.

Shipping rates

United States, United Kingdom, Canada and Australia

  • Orders under $100: Standard Shipping, $4.95
  • Orders of $100 or more (including our 2-kit and 3-kit bundles): FREE Standard Shipping

Rest of the world

  • Orders under $100: International Shipping, $9.95
  • Orders of $100 or more: FREE International Shipping

Shipping costs are always shown at checkout before you pay.

Processing and delivery times

All orders need 2–3 business days to be processed, packed and handed to the carrier. Once shipped, your order takes approximately 7–9 business days to arrive (other international destinations may take longer), depending on the destination and the carrier's workload.

Processing and delivery times are counted in business days only (Monday to Friday), excluding weekends and holidays.

Peak season delays

During Black Friday, the holidays and other high-demand periods, delivery may take longer than usual because carriers are overloaded. These delays are outside our control and we appreciate your patience.

Holiday orders: to receive your order before Christmas, we recommend ordering by December 8 (US, UK, Canada and Australia).

If we are unable to ship your order within the time stated, we will notify you and give you the option to cancel for a full refund.

Import duties and taxes

Depending on your country, your order may be subject to import duties or taxes. Where possible, these are calculated and shown at checkout so there are no surprises on delivery. If you have any questions before ordering, email us at lanternly@outlook.com.

Order tracking

Once your order ships, you'll receive a tracking number by email. Tracking may take 1–3 business days to show updates after the label is created.

Shipping Protection

At checkout you can add optional Shipping Protection ($3.95). If your protected package is lost, stolen in transit or arrives damaged, we will reship or refund it immediately, with no waiting and no questions. See our Refund Policy for how we handle orders without Shipping Protection.

Incorrect shipping address

It is the customer's responsibility to make sure the shipping address is complete and correct before placing the order. If you made a mistake, email us at lanternly@outlook.com as soon as possible: if the order hasn't shipped yet, we'll update it free of charge.

If an incorrect or incomplete address is provided and the carrier returns or destroys the package, the customer will need to pay 50% of the order total for us to send a replacement, as packages with an incorrect address cannot be recovered and must be replaced and shipped again from our warehouse.

Lost or damaged shipments

If your order doesn't arrive within the estimated time or arrives damaged, email us at lanternly@outlook.com with your order number. Our team will handle it directly with the carrier, as described in our Refund Policy.

Multiple items

Orders with several items may arrive in separate packages. You will receive tracking for each one.